Support

Never walk alone

Tell us what's stuck. We'll take care of it.

Business hours Mon–Fri 8:00–18:00With a support contract, you can reach us outside these hours too.

Remote support. We see what you see.

With your permission, we look directly at your screen and solve the problem together with you.

Download the programChoose your system below. You download RustDesk directly from the maker.
OpenStart it. It shows you an ID and a password.
Pass them onTell us both on the phone. You can always see what's happening and end the session yourself.

iPhone or iPad? Their screens can't be controlled remotely. We'll help you on the phone and with screenshots instead.

Report a fault

Write to us.

A few details and your message to us – we'll take care of the rest.

A few details help us find the fix faster.

What's it about? *

Please make a selection.

What's affected? *

Please make a selection.

Since when? *

Please make a selection.

How urgent is it? *

Please make a selection.

Who's affected? *

Please make a selection.

About you

Name *

Company (optional)

Email address *

Phone (optional)

Your messageWhat exactly is happening? *

Your message

You can attach a screenshot straight to the email.

Please write at least 20 characters.

How should we reply?

We only use your details to handle your request. More in our privacy information · * Required field

Open it in your mail app or copy the text – once you send it, it lands with us.

Open in mail app

This is where we collect step‑by‑step help and programs for you.

Not a fault, but an idea or some praise? Make a Wish